FAQs
are your Courses Suitable for beginners?
Yes, our Beginners Wheel Throwing and Introduction to Pottery courses are suitable for all abilities.
For those who would like to develop their practice further, we’d recommend the Advanced Wheel Throwing course, or talk to us about Open Studio access.
What if I can’t make a session?
We ask that you make sure that you can attend the sessions in a block before booking. We run a busy studio its therefore not possible to accommodate any replacement of missed sessions.
Sorry, we are not able to refund sessions which are missed.
What do I need to bring along?
Just yourself. You don’t need to bring anything else - we provide clay, glazes, tools, equipment, aprons - everything you’ll need.
how do i find your studio?
We’re located in Solway House on the Crichton Campus. For full info. visit our Contact page.
Do you do gift vouchers?
Yes, we do! Gift Vouchers are available in our Shop.
Are refreshments provided?
Yes! Tea, coffee & biscuits will always be offered.
Are there any extra costs?
We provide all the tools, equipment, accessories (ie. aprons, masks etc).
We do ask for a small amount to cover materials, which is costed at £2 per 1lb of finished piece of work.
Will I be able to take work home?
Yes of course, you may take home any work you make once finished (please see above information on weighing and paying).
Can I get a refund if I have to cancel my booking?
Please make certain that you can attend the course before you sign up. If something comes up then please get in touch as soon as possible.
If you paid in full you will be refunded (except any deposit) as long as the cancellation is made no later than 14 days before the course or workshop start date.
Sorry, no refunds will be given for cancellations made less than 14 days before the course or workshop start date.
VOUCHERS
Vouchers are valid for one year from the date of purchase. They can be used to pay in full or be part payment of a workshop or course at clay works - including a private group workshop. Just get in touch by email to arrange your booking.
In line with gov.uk legislation - we are not required to provide a refund for gift vouchers unless the customer has requested this within 14 days of the purchase.